we offer complimentary worldwide shipping on all orders.

our handcrafted pieces are made to order in our workshop, with production typically ranging from five to twenty business days

please note that delivery times are provided as estimates only and may experience possible delays due to payment authorization, stock availability, or customs processing

recycling metals can help reduce the need for mining new resources, which can have a positive impact on the environment by reducing energy consumption and greenhouse gas emissions associated with mining activities.

additionally, recycled precious metals are of equal purity and quality as newly mined metals when melted down and reused.

our dedication to quality, craftsmanship, and design ensures that each piece of jewelry is crafted from solid precious metals and finely cut gemstones.

this commitment guarantees durability across multiple lifetimes, creating treasured heirlooms

cleaning and maintenance

use a jewellery polishing cloth to achieve a brilliant shine on flat parts of polished jewellery.

for trapped dirt, soak the jewellery in warm water with mild detergent for 10 minutes, then gently brush the affected areas with a soft-bristled toothbrush.

avoid wearing jewellery during cleaning, bathing, and sleeping, and keep it away from heat sources to prevent dullness, discolouration, or oxidation.

store each piece of jewellery individually to prevent wear and tear.

materials and quality

our pieces are exclusively crafted from recycled metals, ensuring ethical sourcing and superior quality. While normal signs of wear and tear such as dents and scratches may develop over time, our commitment to excellence remains unwavering.

ethically sourced stones

all stones used in our jewelry are ethically sourced and of the highest quality. however, please note that they are fragile and may chip or break if subjected to force or collision.

regular maintenance

regularly check stones and settings for any damage. if you notice any issues, please reach out to us at hello@fendastudio.com for assistance. charges may apply for repair services.

once your piece is shipped, you'll receive a confirmation email with shipping details and a tracking number. all pieces are insured until they reach your home

our return policy extends for thirty days, in accordance with Australian consumer laws. To be eligible for a refund, your piece must be returned to our studio within this timeframe in its original condition, including packaging, accessories, tags, etc. For further assistance or to initiate a return, please contact our customer service team at hello@fendastudio.com.

it's important to note that we adhere to all relevant consumer laws in Australia. while we do not take responsibility for extra costs or the piece until it reaches our studio, we will address any issues promptly if the item is faulty or the wrong piece has been delivered.

additionally, an extended refund or exchange timeframe can be arranged at the time of purchase.